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June 10, 2014

EXTENDED Production Timeline, New Products + More



Hi all -
We have many updates from Loll! Please see below. This post is also on our Retail HUB. 

Production Timeline 

Our production lead time for new orders has increased to approximately 6-7 weeks plus transit time. Please note we are working to hit exact ship dates of current orders but ALL orders are trending to be approximately 3 business days delayed. All products are made to order; we do not have an inventory of stock. 

Why the delay? Our goal has always been to keep the production timeline to a minimum in the short summer months. We’ve had two CNC machines running 24/7 since March with extra shifts and hiring of assembly staff. Our production capacity is basically at a max as we work to keep up with a year-to-date growth of over 30% over last year. Specifically, our growth in May 2014 along was a whopping 85+% over May 2013.

Please know that we are working on some changes that will significantly help. In the next few months we are moving to a new production facility here in Duluth, which is very close to our current home, which will house both Loll office and production team. Our brand-new CNC machine will increase our capacity and the increased space (30,000 sq ft) will now allow us to handle our current and future growth.



I just have to give our production team the kudos they deserve. We are fortunate to have an incredible and experienced production team who continually turn around our hand-crafted products, with a QC percentage of only 1% of total sales. Further, the average length of time a production employee of Loll has been here is over 4 years!

Regardless, we do well know that the extended production timeline may be frustrating and limiting…and a challenge to explain to customers. We sincerely appreciate your understanding as we work on production fulfillment as quickly as possible and future improvements.

New Product Launches!



We are pleased to launch Lollygagger Collection! Please review these details about this new Collection. Cut sheets are available to download on the right side bar of the Retail HUB.

Heritage Balance Bike. SKU: AC-HBB-(color code). List $259. Available in all colors.  NOTE MARGIN







Lollygagger Longboard. SKU: AC-SK8-(color code). List $349.  NOTE MARGIN

  • Available in three colors: black, red, blue


Organizational Tote. SKU: AC-OT-(color code). List $129.


Urban Garden 8 Gallon Planter: List $299. Available in three combinations:

  • Stand Orange, Basin Grey. SKU: FC-UG8G-OR
  • Stand Blue, Basin White. SKU: FC-UG8G-SB
  • Stand Black, Basin Grey. SKU: FC-UG8G-BL




All high-res images – both studio shots and environment shots – are available at www.lolldesigns.com/press.

Clean Yer Creek - Keene Creek Clean up & Tree Planting
Starting in 2008, Loll Designs staff have taken a field day each year and gone out to plant trees. All of us here at Good Sheet Companies are concerned with keeping our environment not only vibrant, but clean, healthy and beautiful too. We try to find places that are in need of clean-up and watershed restoration in an effort to protect the ecosystem connected to our beloved Lake Superior. 

This year, we were particularly excited to not only team up with local business Bent Paddle Brewing and Involta but also to focus on a green space in our own backyard: the Keene Creek. On June 1 a total of 24 volunteers spent over four hours cleaning up 900 pounds (that’s right!) of garbage. A total of 20 trees were also planted and fenced.

The event concluded by rewarding the volunteers with the tasty beverages crafted – with Lake Superior water, of course – by Bent Paddle Brewing.

We’re looking forward to next year’s event already … because we give a SHEET.



Returns/Cancellation Policy

  • New orders can be cancelled within 1 business day with no fee.
  • After this time, a 20% restocking fee (of list price) will be applied.
  • Unshipped orders will also receive a 20% restocking fee (of list price).
  • Returned orders will receive a 20% restocking fee (of list price). You must contact Loll Designs within 10 days of receipt of item. Before returning an item, please contact sales@lolldesigns.com to obtain return instructions.  
  • Your customer is responsible for the return shipment costs. Items returned must be in their original condition, unassembled in their original packing, complete with all tags, instructions, and inserts. The return must be post-marked within 10 days of receiving the item. Depending on the condition of how the product is returned also depends on the refund amount - it could exceed 20% if returned in poor condition.


E-mail Purchase Orders
Please e-mail Purchase Orders to orders@lolldesigns.com.  

Tradeshows 
FYI that Loll will be exhibiting Dwell on Design in LA next week. Visit us at Booth 1047 or sit in the Loll products in the Beer Garden! 

Dwell Ads 


We were excited to have our first full-page ad in the May Dwell ad and will have another full-page ad in the July/Aug issue. We continue to advertise in the Dwell Modern Market for most issues. 

Recommendations



If you ever want recommendations on what to show in your space, let me know! The Lollygagger Collection has been a very successful launch and may be a good consideration to have on display.

As always, if you have any questions please let me know.

Thank you for working with Loll.



Sharon