Production Lead Time, Communication + Loll Tool

Hi all -

Production Timeline

We are catching up! We do have some delayed orders now but estimate by next week we will be hitting ship dates on your confirmations.

New lead time is approximately 6 weeks + transit time. We are hoping to decrease our production lead time by 1 week each coming week going forward until we get down to approximately 2-3 weeks for production + transit time. So, by the week of November 17^th we estimate we will be at approximately 2 weeks plus transit time and we hope to stay at this mark for awhile. I will update if there are any changes.

Communication

Please e-mail orders to orders@lolldesigns.com

Question about an order status? Call 877-740-3387 or e-mail orders@lolldesigns.com

Loll Tool

Just reiterating that the Loll Tool which was available for $3.60 will now ship with orders for NO CHARGE. This is done automatically; there is nothing you need to do. If your customer orders a product that we think that needs a Loll tool for assembly, they will receive one.

Please let me know of any questions. Thank you for working with Loll.

Sharon

Loll Communication, Loll Tool Now Provided + More

Hi all -

Here are the latest updates from Loll.

Communication

Please e-mail orders to orders@lolldesigns.com

Question about an order status? Call 877-740-3387 or e-mail orders@lolldesigns.com

Loll Tool

Going forward, the Loll Tool which was available for $3.60 will now ship with orders for NO CHARGE. This is done automatically; there is nothing you need to do. We found that the tool makes assembly much easier so we want to provide this as a free useful tool to all customers.

However, there will be a small variance to this. For example, items that ship assembled and don’t need a tool include:

Cube Birdhouse 

Pitch Birdhouse 

Arbor Birdhouse

Fire Rings/sets

Garden Tote

Toolbox

1qt Pet Bowl *(2&3 qt need tool)

Clock

Wallbanger

405 Chaise

Pliny Lounge

Pliny Ottoman

Heritage Balance Bike

Organizational Tote

Lollygagger Longboard

Urban Garden Planter

In a nutshell, if your customer orders a product that we think needs a needs a Loll tool for assembly, they will receive one.

Production Timeline

As you are well aware ALL orders are still trending to be approximately 1-2 weeks delayed. We estimate we will be caught up mid-October and then will start hitting the given approximate ship date.

We sincerely appreciate your patience during our extended lead time. Thank you for working with Loll.

Sharon